A subscriber calls at 2:14 AM. Mia picks up on the first ring and already knows about the outage. Four in five of her calls come after hours, which is the shift nobody wants to staff.
Explore Mia AI voice Video page and transcriptProduct videos
Short videos of the platform at work, one for each part of your operation. Each runs about a minute and shows the real product.
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Last month Bavardio wrote up 34,280 calls for ISP teams, which is a lot of notes nobody had to type. Mia takes the nights and weekends, so you serve more customers with the team you already have.
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A subscriber calls at 2:14 AM. Mia picks up on the first ring and already knows about the outage. Four in five of her calls come after hours, which is the shift nobody wants to staff.
Explore Mia AI voice Video page and transcriptYour rep sees the call, the account and the customer's radio on one screen, and AI suggests the next step. The problem gets fixed while the customer is still on the line, and nobody rolls a truck for it.
Explore customer service Video page and transcriptA backhaul link drops and 155 customers on one tower go offline. Bavardio spots it and your crew has the ticket before the first call comes in. Every customer on that tower hears about it before they think to call.
Explore network operations Video page and transcriptAt 5:55 PM a fiber cut takes 162 customers down. Bavardio finds it before anyone calls and rules out power and weather, so the crew drives straight to the fiber.
Explore network operations Video page and transcriptYour dispatcher builds the day on one schedule. By the time a tech finishes a job, the next one is already on the phone in the truck.
Explore field service Video page and transcriptYour billing lead knows where the cash stands before month end, with the past-due accounts already listed and waiting for a call.
Explore billing Video page and transcriptFollow a new tower tech from offer letter to first day. After that, reviews and training stay on schedule instead of slipping until someone quits.
Explore workforce Video page and transcriptTen days before a filing is due, you can see what is blocking it. The evidence is already locked and attached, so nobody is digging through email the night before.
Explore compliance Video page and transcriptAdd mobile lines to the internet customers you already serve and run them from the same place. Each line is another monthly charge on an account you already have.
Explore Bavardio Mobile Video page and transcriptMeet us at Booth 908 in Las Vegas. Ninety seconds on the worst night of an ISP's year. A tower goes down at 2 AM and everyone is back online by morning.
Book a time with us Video pageA 60-minute walkthrough built around your customer count and the tools you run today.