Product videos · 0:50

Bavardio Voice answers every call

A subscriber calls at 2:14 AM. Mia picks up on the first ring and already knows about the outage. Four in five of her calls come after hours, which is the shift nobody wants to staff.

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Transcript

What the video says.

0:00At 2:14 AM, a customer calls about her internet. Mia answers on the first ring, and she already knows about the outage.
0:09That's Bavardio Voice. Every call answered, and nobody lost to voicemail.
0:15Once she's verified the caller, Mia pulls up their plan and balance on her own.
0:20Billing questions? Mia answers them herself, at any hour.
0:25When a call needs a person, Mia connects them to your team, and the full transcript and summary are saved on the account.
0:33Last month, four in five of Mia's calls came after hours, and more than three in four needed no transfer.
0:40Nights and weekends are covered, without another hire.
0:43Bavardio Voice. Nobody lost to voicemail.

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