Automotive
Mia answers the phones and books the work. Advisors see every repair order and its status in one place, and customers get updates by text. Your techs spend the day on cars, and more jobs close out before the shop locks up.
Start with the phone
Advisors lose hours a day to the phone. Mia takes those calls: she books appointments, answers status questions from the repair order and takes messages, so your advisors stay at the counter writing up the next job.
Keep the work moving
The customer, the vehicle and the job sit together, so each car moves to its next step the moment it is ready.
Write up the work and build the estimate with the customer and vehicle already filled in.
Past visits and service history on every repair order.
Book the day around your bays and your technicians.
Technicians record inspection results that go straight to the advisor.
Status updates by text keep customers informed and the phone line open for new work.
Close the job and send the invoice as soon as the work is done.
Your current systems
Your shop-management system stays where it is. Bavardio connects to the records your team already keeps, starting with the phone, where missed calls turn into booked work. Shopmonkey is connected today.
Where the extra jobs come from
Shops lose jobs in small gaps: a missed call, a car waiting on an approval, an advisor stuck on the phone. Bavardio closes each one.
Mia picks up during the morning rush and after hours, and books the work.
Status calls go to Mia, so advisors write up more jobs.
Estimates reach customers by text, so cars go back on the lift sooner.
The schedule shows open capacity, so empty bays get filled.
Common questions
Yes. Most shops start with Mia on the phones and add the rest once the calls are covered.
Yes. Mia reads the status from the repair order in your shop system and tells the caller where things stand.
You keep the system you run today. Shopmonkey is connected now, and for anything else we tell you straight what is supported.
Yes. Bring a few typical customer calls and we will run them through Mia on the demo.
Walk us through a typical day, from the first call to the last invoice, and we will show you where the extra jobs come from.