Migration
Bavardio starts on top of the billing system you already run, like Sonar, VISP or UISP, so your team works on real data early. Move more over when you are ready. Billing goes last: both systems run side by side until the invoices match, and you approve the switch.
Choose the right scope
Some teams want one module first. Others are ready to consolidate. Either way, we agree the starting point and what each system does while the move is underway.
Add one module, connected to the systems you keep.
Move one process and the data it depends on.
Agree the order in which customer, billing and operations work comes into Bavardio.
A clear sequence
List the systems, records, users and workflows that are moving. Agree what done looks like and who signs off on each decision.
Go through the source records and decide where each one lands in Bavardio. Check the relationships, the required fields, how much history comes over and which records need special handling.
Run the jobs your team does every day on real accounts. For billing, check a sample of invoices against the agreed rules.
Chase down every difference and write down what was decided. Train the users, and settle which system owns each workflow while both are running.
Move what was agreed, when the plan says. Watch the first live activity closely, with the escalation and recovery path already written down.
Billing transitions
Compare a sample of invoices from both systems. Sort each difference into a mapping problem, a calculation difference or an intentional change, so the team knows what still needs fixing.
We agree the validation scope and acceptance criteria with you.
Data and workflow scope
Accounts, contacts, service locations and the history your reps need to answer a call.
Plans, invoices, balances and whatever else the billing workflow depends on.
Open tickets, work orders, assignments and the history behind them.
Sites, devices and which subscribers sit behind which equipment.
Who does what, who can see what, and the steps people follow every day.
What the source system can export, and what the integrations need, sets the final scope.
Your connected environment
List the connections you want to keep and the workflows you want to move. We confirm what each connection does and which system owns what, during the move and after it.
Common questions
No. You can start with one module or one workflow. A wider migration gets its own plan and its own validation.
It depends on what the source system can export, by file or API, and which records you need. We settle how much history comes over during mapping.
Yes. Both systems run side by side until the invoices match. Before that starts we agree which accounts to compare, how to compare them, how exceptions get reviewed and who approves the switch.
It depends on how much is moving, how clean the data is, how many systems connect and how much time your team has for review and training. We build the schedule around those.
The cutover plan names the escalation path, the recovery options and which system is in charge, before cutover day. The details depend on the workflow and how far along the move is.
Tell us what you run today and what you want to move first. We will propose the first stage.